Home Privacy Policy

Privacy Policy

Last updated: 28 October 2026

1. Who we are

This website, https://elegancia.info (the “Website”), is operated by Skymark Constructions LLP together with Balaji Constructions (“Elegancia”, “we”, “us” or “our”) to market the Elegancia villa project in Kompally, Hyderabad (TG RERA No. P02200008919).

This Privacy Policy explains what personal information we collect when you visit the Website, fill in an enquiry form, or contact us by phone, WhatsApp or email, and how we use and protect it. By using the Website or submitting your details, you agree to this Policy.

2. Information we collect

Information you give us. When you fill in a form to get the price sheet, floor plans or book a site visit, or when you call, WhatsApp or email us, we collect:

  • Your name
  • Your mobile number and country code
  • Your email address
  • Your preferred villa size, and any other details you choose to share (budget, timeline, questions)

Information collected automatically. When you browse the Website, we and our service providers may collect basic technical data such as your IP address, browser and device type, pages visited, time spent, and the ad or link that brought you here. This is collected through cookies and similar tools (see Section 5).

We do not knowingly collect sensitive information such as bank details, passwords or government ID numbers through this Website, and we do not knowingly collect information from anyone under 18.

3. How we use your information

We use your information only to:

  • Respond to your enquiry and send you the price sheet, brochure, floor plans and project updates
  • Contact you by call, SMS, WhatsApp or email about Elegancia, including to schedule and follow up on site visits
  • Help you with home-loan options with our partner banks, if you ask us to
  • Improve the Website and measure how well our advertising works
  • Meet legal, regulatory and RERA requirements

You can ask us to stop marketing calls or messages at any time (see Section 7). Our calls and messages will respect your Do Not Disturb (DND) preferences as required by TRAI rules, except where you have asked us to contact you.

4. Who we share it with

We do not sell or rent your personal information. We share it only with:

  • Our project partners and team — the developers, sales staff and authorised channel partners handling your enquiry
  • Service providers who work on our behalf, such as website hosting, CRM, email, SMS and WhatsApp messaging, and analytics/advertising platforms (for example Google and Meta)
  • Banks and housing finance companies — only when you ask for loan assistance
  • Authorities — when required by law, court order or a government or regulatory body

Everyone we share data with is expected to keep it confidential and use it only for the purpose it was shared.

5. Cookies and advertising

The Website uses cookies and similar technologies to keep it working, understand how visitors use it, and show you relevant Elegancia ads on other sites and apps (for example through Google Ads and Meta/Facebook/Instagram). These tools may collect data about your visit as described in Section 2.

You can block or delete cookies in your browser settings. You can also manage ad preferences through your Google and Meta account settings. Blocking cookies may affect how parts of the Website work.

6. How we protect and keep your information

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the internet is fully secure.

We keep your information only for as long as needed for the purposes above — typically until your enquiry or purchase is complete and any legal or RERA record-keeping period has ended — after which we delete or anonymise it.

7. Your rights and choices

Under applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you can:

  • Ask what personal information we hold about you
  • Ask us to correct or update it
  • Ask us to delete it, where we are not required to keep it by law
  • Withdraw your consent to being contacted, or opt out of marketing calls and messages

To do any of this, email us at support@elegancia.info. We will respond within a reasonable time, and in any case within the time required by law.

8. Grievance Officer

If you have any concern or complaint about how your information is handled, please contact our Grievance Officer:

9. Links to other websites

The Website may link to other websites, such as Google Maps or WhatsApp. We are not responsible for their privacy practices, and we encourage you to read their policies.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the “Last updated” date at the top.

11. Contact us

For any questions about this Privacy Policy, write to Skymark Constructions LLP at support@elegancia.info, call +91 99599 98308, or visit us at Phase II, Elegancia, Kompally, Hyderabad, Telangana 500100.